| Support Center
  • Benoît Jacquelin
  • March 19, 2025
  • 2 min read

How to Feature a Review in a Social Media Post Using Olly Ai

Want to turn your best reviews into eye-catching social media posts? With Olly Ai, it’s easy. Here’s how.

Step 1: Create a New Social Post

Log into your Olly Olly app and navigate to the Social Media Planner feature. There, click “+ New Post” to create a new post.

Step 2: Choose “Feature a Review”

In the Olly Ai Assistant window (right side of the screen), select “Feature a Review to turn a customer’s kind words into a ready-to-go social post.

Step 3: Select a Review to Feature

A list of your positive reviews will appear. Scroll through or use the search bar to find one you’d like to showcase. Once you’ve found the perfect review, just click “Select this review.

Pro tip: By default, you’ll only see reviews that haven’t been used in previous posts. Want to feature a review more than once? Just click the button right below the search field to toggle the list to show all past reviews.

Step 4: Customize Your Post

Olly Ai will generate a post based on your selected review. Of course, feel free to tweak the wording to make it sound like you, whether that’s professional, friendly, or playful!

Once you’re happy with it, click “Next” to customize the post per listing and schedule it to go live.

And… that’s it! In just a few clicks, you can now turn customer feedback into powerful social proof that builds trust and attracts new business.

Why Feature Reviews in Social Posts?

Your happy customers are your best marketing team. Featuring reviews on social media helps:

  • Build credibility by letting potential customers see real experiences from people who’ve hired you.
  • Increase engagement, as posts with customer testimonials often get a lot more likes, shares and comments.
  • Boost sales, since most people trust online recommendations almost as much as personal ones, and a great review can be the push someone needs to choose you.

Need Help?

At Olly Olly, we’re here to help your business succeed. If you’re feeling stuck or need a hand, we’re just a call away. Your account manager is ready to walk you through each step so you can get back to doing what you do best—running your business! Schedule a call with your Account Manager now!