Gathering reviews from happy customers is a simple way to improve your online reputation—and Olly Olly makes it painless. Follow these six steps.
Step 1: Open the Review Request Tool
From your “Home” or “Reviews” dashboard, click “Request Review.”
Step 2: Choose Between Existing and New Contacts
- Pick “New Contact” to enter a phone number or email (we’ll add them to your contacts).
- Or select “Existing contact” to pull from your current list.
Step 3: Choose Your Recipients
For new contacts, type in their email or phone.
For existing contacts, check the boxes next to their names.
Pro tip: Contacts you’ve already pinged will show a “Review requested” badge.
Step 4: Select Your Listings
Choose at least one Google Business Profile or Facebook page. You can pick one listing per platform so customers get the right link.
Pro tip: Bulk sends will use whatever contact info you have—email or SMS—so keep info up to date.
Step 5: Pick Services (Optional but Recommended)
Select any services you provided (like “Oil Change” or “Drain Cleaning”). This helps Olly Ai suggest a more personalized review request and can help your SEO.
Pro tip: The list of services can be managed from your “My Business” settings.
Step 6: Double‑Check and Send
Review each section. Click any step to go back and edit. When everything looks good, click “Send X request(s)” to send your review requests.
Why Does This Matter?
Collecting reviews from satisfied customers is one of the easiest ways to build your business’s reputation online! The more positive feedback you have, the higher your chances of attracting new customers. Plus, getting a review takes minimal effort on your part, but it makes a HUGE difference for your business’s visibility.
Need Help?
Questions about review requests? Call us at 877-655-9655. We’re always ready to assist!
